Frequently Asked Questions

What is MendPro, and how does it work?

We are a business management partner that helps sellers easily track sales, manage transactions, and generate insightful reports. We simplify business operations for entrepreneurs who sell on Instagram, WhatsApp, Facebook, TikTok or other social media by providing easy-to-use tools and integrations tailored to their needs.

Do I need a website to use MendPro?

No, you don’t need a website to use MendPro! Our platform is built specifically for people who sell on social media or other informal channels.

How does MendPro help me manage my customers?

MendPro makes it easy to collect and store customer information using simple, copy-and-paste bookkeeping. You can save important details like order history and customer preferences for future reference, and even integrate logistics for seamless deliveries.

The social media I sell on is not mentioned on the site; can I use MendPro?

Yes! Our easy-to-use copy and paste bookkeeping work perfectly with any online communications channels.

What kinds of businesses is MendPro designed for?

Any business can use MendPro but we have special tools for businesses in the fashion, beauty, and handicrafts industry. Whether you sell readily available or custom-made products, or even if you only offer services, MendPro adapts to your unique business model with tools that make managing your business easier.

What kind of reports and analytics does MendPro offer?

We provide easy-to-read reports and analytics in clear, simple language that show how your business is performing. From tracking sales and expenses to monitoring customer trends, these insights will help you make informed decisions to grow your business.

Is MendPro free to use?

We offer a free month to help you decide if MendPro is right for your business. Our plans are pocket-friendly with great value for less. You can access our free pricing tool (highlight and link to sign up) and other resources; and join our free business community on WhatsApp to stay informed.

How do I get started with MendPro?

Getting started is simple! Just sign up for an account, and you can start managing your sales and customer data right away. Our user-friendly platform makes it easy to hit the ground running.

Does MendPro provide business grants and can it help me apply for grants and funding opportunities?

We are not a grant-making organization and cannot directly connect you with grants, but MendPro helps standardize your business operations, making it easier to meet the requirements for grants and external funding opportunities.