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Start free trialLast Updated: 10/01/2024
MendPro ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or any of our services (collectively, the "Service"). By accessing or using the Service, you agree to this Privacy Policy.
We collect several types of information from and about users of our Service, including:
a. Personal Information:
Personal information refers to data that identifies you personally, either alone or in combination with other information. We collect:
Name
Email address
Phone number
Billing information (for paid accounts)
Job title, business name, and business address
b. Business Data:
Business data refers to information you input into the Service related to your business operations, including:
Product information (cost of production, selling price)
Sales records, revenue, profit margins
Customer lists and order information
c. Usage Information:
We automatically collect certain information when you interact with the Service:
IP address
Browser type
Operating system
Device information
Referring URLs
Activity logs (page views, clicks, time spent on the platform)
d. Cookies and Tracking Technologies:
We use cookies and other tracking technologies to collect information about your browsing activities and interactions with the Service (see our Cookie Policy for more details).
How We Use Your Information
We use the information we collect for a variety of purposes, including to:
Provide and improve the Service (e.g., track revenue, generate reports)
Facilitate transactions, billing, and account management
Communicate with you about updates, promotions, or customer support
Monitor user activity to prevent fraud, improve security, and enforce our Terms of Service
Analyze trends and improve functionality for a better user experience
Sharing and Disclosure of Your Information
We may share your information under the following circumstances:
a. Service Providers:
We may share your data with third-party vendors and service providers who assist us with various aspects of our operations, such as hosting, analytics, payment processing, or customer support. These vendors are contractually bound to protect your information and can only use it for the purposes we specify.
b. Business Transfers:
If MendPro is involved in a merger, acquisition, or sale of all or part of its assets, your information may be transferred as part of that transaction. We will notify you of any changes in ownership or use of your personal information.
c. Legal Compliance:
We may disclose your information to government authorities or law enforcement agencies if required by law or if we believe that such action is necessary to:
Comply with legal obligations
Protect and defend our rights or property
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users or the public
Data Retention
We retain your personal and business data for as long as your account is active, or as needed to provide the Service. If you request account deletion, we will remove your personal data, except where it is required to fulfill legal obligations (e.g., for financial audits or dispute resolution).
Security of Your Information
We take the security of your data seriously and implement industry-standard measures to protect your information, including encryption, firewalls, and secure access protocols. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights and Choices
Depending on your location you may have the following rights under the Nigeria Data Protection Regulation (2019)
a. Right to Access:
You have the right to request a copy of the personal data we hold about you.
b. Right to Rectification:
You can ask us to correct any inaccurate or incomplete personal data.
c. Right to Deletion:
You may request the deletion of your personal data, subject to any legal obligations we may have to retain it.
d. Right to Restrict Processing:
You may request a restriction on the processing of your data if you dispute its accuracy or object to the processing.
e. Right to Data Portability:
In some cases, you have the right to request that your data be transferred to another service provider in a structured, machine-readable format.
f. Right to Object:
You have the right to object to the processing of your personal data for certain purposes, such as marketing.
g. Right to Withdraw Consent:
If we process your data based on your consent, you may withdraw it at any time without affecting the lawfulness of the processing before the withdrawal.
To exercise any of these rights, please contact us at [insert contact information].
Third-Party Services
Our Service may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices of these external sites. We recommend you review the privacy policies of any third-party services you use.
International Transfers
If you are located outside Nigeria, please be aware that your information may be transferred to and processed in countries where data protection laws may be less stringent than those in your country. By using our Service, you consent to the transfer of your information to these jurisdictions.
Children’s Privacy
MendPro is not intended for children under 18. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected information from a child under the age of 18, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@mendpro.com
Address: MendPro, 1A Hughes Avenue, Yaba, Lagos, Nigeria
